It's important to purchase a stairlift from a company that continues to care about its customers long after their stairlift is installed.
You should be 100% happy with your stairlift after installation and all the following years that you use your stairlift to navigate your home.
Our customer service team is here for you. A stairlift is a piece of machinery and given it has moving parts there are going to be times when upkeep and maintenance are required.
You can pick up the phone anytime and call if you have any issues with your stairlift and the correct plan of action to fix the issue will be established.
When you purchase your stairlift it's important to ask about warranties. Our stairlifts come with 12-month warranties and if you choose to do so you can extend this warranty easily.
When your stairlift comes with a warranty you do not need to worry about the costs of any repairs. Warranties also include annual servicing and usually with having a warranty you will receive priority attention if assistance is required.
Our stairlifts are battery-powered which means in the event of a power outage you will still be able to use your stairlift. Stairlift batteries last around 3 years and are easy to replace.